[HFDlist] ESO EHR Reminders

[enaiman at holdenma.gov]

Hi All: 

A few reminders when completing EMS calls in ESO:

- The "incident number" that is currently being sent from the CAD to  
ESO is not the correct run number. Until this can be rectified you  
will need to look-up the incident number in IMC, delete the pre-filled  
incident number, and enter the correct number manually. The "run  
number" section in ESO should be used only when you have multiple  
patients assigned to the same run number and should be listed as  
"18-1740-1, 18-1740-2", etc.

- The CAD link has been temperamental recently.  Let your officer,  
myself, or Rob Nickerson know if you have an issue with CAD import.

-If you create a call by mistake, please let me know so that I can delete it.

- After a call has been completed in ESO and locked, you must sync  
your records by touching the sync button. Without doing this the call  
will remain on the laptop for an extended period of time.  
Please remember to fax your reports by using the "hamburger button"  
and selecting the fax option. It will then fax to the drop off  
destination you chose in your report.

Thank you for your assistance while we work through the learning  
process of the new software.

Ethan
  Ethan Naiman
EMS Coordinator
Holden Fire Department
1370 Main Street
Holden, Ma 01520
Office: 508-210-5659
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