[HFDlist] ** Dispatch Change **

[Sean Smith]

Good Morning,

As of July 1st, the Wachusett RECC will officially be an independent 
department, no longer structured under Holden PD. With the change, 
efforts are being made to progress dispatch to function more as a true 
regional dispatch center. Part of this effort has involved regular 
meetings with the involved Fire departments to standardize 
communications and procedures.

One of the first changes that are being implemented is how dispatch is 
hailed. Effected today, dispatch will be hailed as "FIRE ALARM". "Holden 
Fire" will no longer be used. Additionally, all Holden apparatus will 
now use the mid state designation number, "14" before the apparatus 
number. For example. Ambulance 4 will now be designated "14 A4"

It important to continue to use the concept, /"Hey you, its me/" when 
communicating over the radio. This ensures who you are hailing over the 
radio, keys into the message being delivered.

In summary, the new style of radio communications should sound like the 
following:

"Fire Alarm from 14 Engine 2"

"Fire Alarm answering 14 Engine 2"

"14 Engine 2 is arriving at the scene"

I understand this is a big change for all of us and will take some 
getting used to of. If you have issues, concerns, feedback moving 
forward, please reach out.

Thanks,

C2

-- 
Sean M. Smith
Deputy Chief
Holden Fire Department
1370 Main Street
Holden, MA 01520
Phone: 508)210-5650
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